Contact your loan servicer
Call the company you send your mortgage payment to. Tell them you're having trouble making payments and ask about loss mitigation options. In Pennsylvania, you can also call PHFA at 800-822-1174 for free help.

Learn how a loan modification can lower your mortgage payment in Pennsylvania. Simple guide to the process, timeline, and what to expect.
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A loan modification changes the terms of your current mortgage. Your lender might lower your interest rate, stretch out your payments over more years, or even reduce what you owe. It's a way to make your monthly payment smaller so you can keep your home.
Homeowners who have steady income but can't afford their current payment, and want to stay in their home.
30-90 days
from start to finish
Call the company you send your mortgage payment to. Tell them you're having trouble making payments and ask about loss mitigation options. In Pennsylvania, you can also call PHFA at 800-822-1174 for free help.
Your servicer will ask for documents like pay stubs, tax returns, bank statements, and a hardship letter explaining why you can't pay. Send everything they ask for. Missing documents are the number one reason applications get delayed.
The servicer reviews your income, expenses, and the value of your home. They'll figure out if a modified payment makes sense for both sides. This step usually takes 30 to 60 days.
If approved, you'll get a trial period (usually 3 months of lower payments). Make every trial payment on time. After the trial, your modification becomes permanent. If denied, ask why and whether you can appeal or try a different option.
Not sure which option is right for you?
Compare all 5 homeowner optionsYes. Pennsylvania law (Act 91) requires your lender to send you a notice before starting foreclosure, and that notice includes information about getting help. You can contact a HUD-approved counselor for free at 800-569-4287. They'll help you apply and talk to your lender.
Most take 30 to 90 days from when you submit a complete application. If documents are missing or your servicer requests more information, it can take longer. A housing counselor can help speed things up.
It depends on your lender. Some report it as "modified" on your credit, which is much less damaging than a foreclosure. If you're already behind on payments, the late payments have already affected your credit. The modification itself helps you avoid worse damage.
You can appeal the decision or ask about other options like forbearance or a short sale. Contact Philadelphia Legal Assistance at 215-981-3800 for free legal help. They can review your case and tell you what rights you have.
These are common situations where homeowners explore this option.
No obligation. No fees. Just a fair offer from a local buyer.